Reference

Your Rights and Our Account Conditions

These terms set out how 666f3f manages your account, your data, and the conditions under which access is available — where local law in Indonesia permits.

Jurisdiction-dependent accessDANA, OVO, GoPay wallet scopeAccount data retention policyUser rights and contact process
666f3f Your Rights and Our Account Conditions
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about your rights under these terms, how we store your data, or how to request an account review, our support team handles these through the channels below. Have your registered wallet name — DANA, OVO, or GoPay — ready so we can match it to your account record and respond without back-and-forth delays.

Team online

Live Chat

Start a session from any page in the platform. Cite 'legal query' at the opening so the agent routes you to the right team without a transfer.

Email Support

Send written queries, data-access requests, or formal objections to our support email. Include your registered account ID and the wallet type you use.

Account Dashboard

Log in, go to Account Settings, and find the Help and Policy section. Submit a ticket directly from there so it is attached to your account record automatically.

DATA AND ACCOUNT CARE

How We Handle Your Information and Security

Your account data — profile details, wallet records, and session history — is stored with access controls that limit who internally can view it and under what circumstances. Here is what that looks like in practice, across the four areas that matter most.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences through your browser settings at any time.

Account Security Practices

Login sessions require OTP verification when accessed from an unrecognised device. Your linked DANA, OVO, or GoPay wallet cannot be changed without passing a secondary identity check.

Data Retention Schedule

Transaction records and account activity logs are kept for the period required by our internal retention policy. You can request a summary of what we hold by contacting support in writing.

How to Request Changes

To correct profile data, update your registered wallet name, or request deletion of account records, submit a formal request through live chat or email. We aim to respond within the period stated in our policy schedule.

Answers on Terms, Data and Account Rights

These are the questions we receive most often about how our terms apply, what rights you have over your data, and how to act on them. Each answer reflects how the process actually works inside the platform.

Yes. Access is available only where local law permits. It is your responsibility to confirm that using the platform is lawful in your specific region before opening or continuing to use an account.

We hold your registration details, linked wallet information for DANA, OVO, or GoPay, transaction history, and session logs. You can request a written summary of your data through our support email.

You can submit a deletion request in writing through live chat or email. Requests are reviewed against our retention obligations — some records may be kept for the required period before deletion is completed.

Wallet name matching is a verification step that protects your withdrawals. If your registered OVO or GoPay name differs from your account name, a manual review is triggered before funds are released.

Updated terms are published on this page. The date of the latest revision is shown at the top of the document. Continuing to use your account after an update means you accept the revised conditions.

Submit formal complaints in writing via our support email, including your account ID, the relevant wallet type, and a clear description of your concern. We will respond within the timeframe set out in our policy.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.